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Customer Experience Analyst

Zappos

Las Vegas, NVPosted August 14, 2025Full-Time

About Zappos

We are a leading technology company focused on innovative solutions.

100-500 employees
Technology
Founded 2015

Job Description

Analyze and improve customer experience. You will review feedback, identify trends, and implement improvements. Required: CX experience, analytical skills, and customer focus.

Requirements

  • Bachelor's degree in relevant field or equivalent experience
  • 3+ years of experience in similar role
  • Strong communication and collaboration skills
  • Problem-solving mindset and attention to detail

Benefits & Perks

Competitive salary
Health insurance
Remote work options
Professional development
Flexible hours
Team events

Ready to apply?

Join our team and make an impact

Application deadline: 30 days from posting

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